Dear Clients,As of June 6, Yamhill County has moved to phase 2 reopening regarding the COVID-19 virus. This means that indoor and outdoor facilities are able to reopen, following specific safety guidelines outlined by the Governor’s office. At Newberg Veterinary Hospital, we have assessed this along with the unique infection control considerations outlined by the CDC and OSHA that veterinary clinics are required to follow. Based on the size of our facilities and the number of people that visit us daily, we are going to maintain our current set of curbside practices. Due to the time and staff required to monitor entry and exit to limit the number of people in the lobby, and the extensive cleaning and sanitation required after each visit, we will be able to see more appointments by continuing to come to you in your vehicle to retrieve and return your pet.

We know there have been challenges in getting through to our receptionists when you arrive in our parking lot, and we have added staffing and additional phone lines to help fix this problem. Like everyone, we look forward to a return to normal ways of serving you and your pets. But at this time, this is the best decision to ensure the safety and health of all of our customers and our staff. Thanks for your understanding and we look forward to seeing you and your pets again soon.

We will see urgent appointments at a doctor’s discretion. When you call, we may: talk to you on the phone, set up a telemedicine appointment, or have you come to the hospital and call us when you arrive.

We will not be having pets and clients wait in our lobby — please call us when you arrive and wait in your car. We can check you in and out in your car, we can bring prescription foods and medicines to you. A doctor may call you to discuss your pet with you.

Per current Oregon state guidelines, we will encourage everyone to follow the “stay safe, save lives” guidelines. Your pets health is important to us and we encourage you to remember that these guidelines should be followed for your pets as well. If your pets care is elective and non-essential right now, consider delaying it for a little while. But if your pet needs care, call us…we are here.

We will keep you updated on our Facebook page and via email as these guidelines change.

Please CALL us before coming to the clinic and with any questions. We believe in the strength of our community and we are here for you if you need us. Thank you for your help and your support of Newberg Veterinary Hospital.

Be well,
The Team At Newberg Veterinary Hospital

Important COVID-19 Update

Rest assured — we are here for you and your pet!

In light of all the current health recommendations, we will be trying to help everyone stay safe and healthy when they come to Newberg Vet. We will be working to minimize people waiting in our lobby space by implementing temporary protocols for COVID-19. Please check our COVID-19 page prior to your pet’s visit.

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